| | # | Author | # | Title | |
| Preface | 2 | | |
| | 0.1 | Edward Happ | | Title Page | |
| | 0.2 | Edward Happ | | Copyright | |
| Process Mgmt | 4 | | |
| | 59 | Edward Happ | | Change the Box | |
| | 73 | Edward Happ | | Taking work out of the system | |
| | 112 | Edward Happ | | Talking your way through to the answer | |
| | 189 | Edward Happ | | Decision Theory and Hard Choices | |
| Project Mgmt | 9 | | |
| | 5 | Edward Happ | | Assemble the Components | |
| | 10 | Edward Happ | | The Conservation of Typing | |
| | 66 | Edward Happ | | Off the Shelf | |
| | 78 | Edward Happ | | Face-to-Face | |
| | 82 | Edward Happ | | The Best is the Enemy of the Good | |
| | 219 | Edward Happ | | Technology Proverbs | |
| | 379 | Edward Happ | | Learning to Love the Questions | |
| | 390 | Edward Happ | | Selling the Dashboard | |
| | 488 | Edward Happ | | Pasta or Pastry? | |
| Quality | 3 | | |
| | 6 | Edward Happ | | Leave your Signature | |
| | 44 | Edward Happ | | Giving the Third to the Architect | |
| | 81 | Edward Happ | | A Red-Button Party | |
| Service | 6 | | |
| | 86 | Edward Happ | | Your Car Will be Ready at Noon | |
| | 91 | Steve Happ | | Cajun Popcorn | |
| | 92 | Steve Happ | | The Missing Hotel Coupon | |
| | 93 | Mike Kelley | | The Runaway Treadmill | |
| | 510 | Edward Happ | | Soft Skills | |
| | 542 | Edward Happ | | Acts of Kindness | |
| Stories | 2 | | |