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Year#Can be sorted descendingTitleSorted ascending#MoralCan be sorted ascendingYearCan be sorted ascendingCreatedCan be sorted ascendingModifiedCan be sorted ascendingPlaceCan be sorted ascendingDocTypeCan be sorted ascendingReady?Can be sorted ascendingCategoryCan be sorted ascending
1011,008 RejectionsPersistence pays199803/09/200611/20/2023HPMDStoryYesChange Mgmt,People Mgmt,Quality,Persistence
43636 Factors of DelightPrinciples guide design more than specs201611/28/201601/18/2024SabbaticalStoryYesDesign,Innovation
81A Red-Button PartyWhen you find a problem, celebrate: it's an opportunity to ratchet up the quality198502/27/200602/13/2023IDCStoryYesChange Mgmt,People Mgmt,Quality
116A reunion lesson about stressReduce stress by giving people control over their work198904/30/200602/13/2023DrewStoryYesPeople Mgmt
124A sense of accomplishmentTo be a good manager you need to take pride in others199110/07/201806/15/2023HPMDStoryYesPeople Mgmt,Leadership
290A tale of two choirsA leader brings out the hidden talents200912/25/200911/21/2016St FrancisStoryYesLeadership
243A Tree in Zaire"But just to ask us who we think we are"200805/10/200801/08/2023Cap GeminiStoryYesLeadership,Vision,Stories
123Accomplishing goals through othersTo be a good manager, you need to work through others199110/07/201806/15/2023HPMDStoryYesPeople Mgmt,Leadership
327AcronymsSpeaking in code is for insiders only201408/13/201408/14/2017IFRCStoryYesCommunication
542Acts of KindnessBrainstorm kind surprises202109/16/202201/03/2023UMSIStoryYesValues,Service
493All That JazzInvite shaking up the status quo200811/11/201712/20/2021FairfieldStoryYesMetaphor,Leadership,Bureaucracy,Improv
72An Extra Day of WorkGet technology into the hands of your leaders.200511/20/201601/08/2023STCStoryYesStrategy
33Anticipating TastesAnticipate your stakeholder needs199410/07/201901/22/2024HPMDStoryYesService
165Are you on the bus or off the bus?The bus is leaving the station; are you on it or not?200506/29/200602/08/2024STCStoryYesPeople Mgmt,Leadership
5Assemble the ComponentsAssembly is easier and faster than creating from scratch197802/27/200610/19/2023FBCStoryYesProject Mgmt
570AT&T MobileOptimize the time when you jump on a disruptive technology201909/15/202211/20/2023UMSIStoryYesInnovation
31Beating the High ScoreKnowing what the prior team's score is makes an outstanding achievement possible199402/27/200602/13/2023HPMDStoryYesMeasurement,Operations Mgmt
349Becoming ItalianPay attention to when you come alive; and put yourself there200804/28/202311/14/2023DartmouthStoryYesVision,creativity
426Boi CavaloPush the edge and watch your customers react201611/03/201611/20/2023SabbaticalStoryYesStrategy,Innovation
511Boil It down"Perfection is achieved, not when there is nothing more to add, but when there is nothing left to take away." --Antoine de Saint-Exupery201809/15/202201/08/2023UMSIStoryYesCommunication
304Bottle-capsConnect with people where they are, with what they use201107/04/201101/03/2018IFRCStoryYesDesign,Strategy
143Bowling and CurtainsWith a good scoreboard, you don't need feedback from a manager198305/08/200603/29/2024IDCStoryYesPeople Mgmt,Measurement
13Build the ThrowawayBuild a prototype to meet a basic need; embellish later198402/27/200611/20/2023IDCStoryYesProject Mgmt,Innovation
35C-Level WorkOne man's c-level work is another's a-level199502/27/200602/13/2023HPMDStoryYesPeople Mgmt
91Cajun PopcornIf it doesn't meet the customer's unique needs, it's not excellent service.199502/27/200602/13/2023HPMDStoryYesService
0.6Cast of CharactersEvery story has a character or two201611/28/201601/05/2023LisbonStoryYesPreface
59Change the BoxChange the box; don't take "black box" processes as a given200302/27/200602/13/2023STCStoryYesProcess Mgmt
68Chunk It DownSmall is beautiful; chunk it down; phase it out (love the chunks!)200302/27/200602/13/2023STCStoryYesProject Mgmt
155ClipboardsWatching people use the technology is worth a thousand spec's199506/17/200611/20/2016HPMDStoryYesProject Mgmt,Service,Design
52Collaborating is Doing it TogetherIt's better doing it together and it's more compelling for your sponsors200102/27/200602/13/2023STCStoryYesStrategy

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