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#Can be sorted descendingTitleCan be sorted ascendingFurther ReadingCan be sorted ascending or descendingLTYM #Can be sorted ascending or descendingMoralCan be sorted ascendingYearCan be sorted ascendingCreatedCan be sorted ascendingModifiedCan be sorted ascendingPlaceSorted ascendingDocTypeCan be sorted ascendingReady?Can be sorted ascendingGenderCan be sorted ascendingCategoryCan be sorted ascendingQuestions
565The APIWith an API your data structure still works202209/08/202211/28/2023AdvisorStoryNoFemaleProject Mgmt1
566StepwiseWe don't get perfection from the beginning202209/08/202211/28/2023AdvisorStoryNoFemaleProject Mgmt2
572The Cost of TrainingPeter Senge's classic, "The Fifth Discipline: The Art & Practice of The Learning Organization," Deckle Edge, March 21, 2006Training is a key part of your budget202210/11/202211/28/2023AdvisorStoryYesFemaleProject Mgmt,Training1) What percent of revenue does your organization budget for trai3
580The Eagle and the SnakeSee "How to work for a sonofabitch," Letter #17. If you can't fight on your own turf, fight on neutral ground.17Fight your battles on your turf202212/26/202211/28/2023AdvisorStoryNoMalePolitics4
581The Cost of ComplexityComplexity is too hard to get right202212/26/202211/28/2023AdvisorStoryNoMaleERP,Project Mgmt5
583Building TrustFrom the appendix of my ongoing discussions with Richard Cho: https://docs.google.com/document/d/1jPXlxJLC732vNIY-ajxKqw8IqSzOp0tDvdzBYri-uzs/edit#heading=h.6bxg3sikdlhp Appendix E - Building Trust First, some umbrella thoughts: Trust is a two-way street. As a leader, you want people to trust you more. But it’s also about you trusting them more. And saying build trust, is the right verb. Trust is built a piece at a time. It has to be earned, and that takes time. It’s not built in a day. Unfortunately, trust can be knocked down in a blink of an eye. Failing to tell the truth (lying) is probably the fastest way to destroy trust. Criticizing in public is another way to lose the trust of your team. There are more, but let’s keep the focus on the positive. I tried to find a good article or book on trust.[1] But I felt that each one I read missed some important things. So I wrote my own list, below. There was a video by a retired UM Ross Business School Professor that Shirley sent me that I really like. So watch this one and tell me what your takeaways and questions are: https://robertequinn.com/online-learning/ To start a discussion, here is my list of a dozen things that build trust in a team. What resonates? Have a vision that people understand, buy into and are excited about
Give people the benefit of the doubt; mistakes don’t necessarily mean bad intentions; they may be learning opportunities
Accept failure; if you don’t have it you’re not experimenting enough
When you know better, let people do it; coaching them and give them feedback, but they own it
Have peoples back; defend them and keep the wolves at bay
Show integrity transparently; say what you’re thinking, what you’re going to do, and then do it
Show up; be an audience for your team
Play to strengths, not weaknesses; building on strengths bears more fruit than (trying to) correcting people
Listen and learn about your people’s dreams, family’s and context (you know this about your best customers, yes?)
Service in, service out (see #9)
Praise in public; critique In private; find ways for a person who screwed up to save face. Be vulnerable and be willing to change Footnotes: [1] 1) The closest I found in the book category is by Stephen Covey’s son, Stephen M.R. Covey, “The SPEED of Trust: The One Thing that Changes Everything,” Kindle Edition, 2006, https://www.amazon.com/SPEED-Trust-Thing-Changes-Everything-ebook/dp/B000MGATWG
2) For an inspiring video about team trust, see “Achieving More with Trust: George Dom at TEDxSonomaCounty,” 2013, https://youtu.be/xuRRlld8VDI
3) For a good story about trust, see “Do what you say you will and Own your mistakes“, in Wendy Dailey, “Two Stories About Building Trust,” Workology, Feb 14, 2018, https://workology.com/two-stories-about-building-trust/
4) For an alternate list and trust-building on virtual teams, see the respected recruiting firm, Spencer Stuart’s, blog post on “No Trust, No Team: Six Best Practices for Building Trust on Virtual Teams,” by James M. Citrin, Darleen Derosa, March 25, 2021, https://www.spencerstuart.com/leadership-matters/2021/march/no-trust-no-team		Trust is earned over time, and destroyed in an instant202303/31/202311/28/2023AdvisorStoryNoMaleTeams6
587Using the WishlistSee "Phase 3," Letter #137
See "Saying No without Saying No," Letter #36		137All good ideas have a home; not all good ideas get done202306/15/202311/28/2023AdvisorStoryNoMaleProject Mgmt7
592The Lego ApproachSee "Assemble the Components," LTYM #55Every IT project is an opportunity to build your library of reusable parts202310/19/202301/25/2024AdvisorStoryNoFemaleDesign8
593Unnecessary IntegrationSee The Lego Approach, Story #592592Integration is costly; unnecessary integration is wasteful202310/19/202302/08/2024AdvisorStoryNoMaleDesign9
597Paying Attention IIWhat workers want is to understand that you're paying attention202311/18/202301/25/2024AdvisorStoryNoMalePeople Mgmt10
598Planting TreesTake care of obsolescence202311/18/202301/25/2024AdvisorStoryNoMaleProject Mgmt11
599Surviving a TsunamiResiliency can be built into the culture202311/18/202301/25/2024AdvisorStoryNoFemaleCrisis Mgmt12
600UpstreamFor what's happening downstream, you need to go upstream202311/18/202301/25/2024AdvisorStoryNoMaleProblem Solving13
602What does success look like?An objective is not complete until it has a success vision202311/21/202311/28/2023AdvisorStoryNoMaleLeadership,Project Mgmt14
603The Metaphor of the BusJim Collins, “Good to Great,” 2001, See chapter 3, “First Who… Then What”, https://www.amazon.com/Good-Great-Some-Companies-Others-ebook/dp/B0058DRUV6/Get the right people on your bus, and in the right seat202311/22/202301/25/2024AdvisorStoryNoFemaleLeadership15
604JellNothing succeeds like success202311/22/202301/25/2024AdvisorStoryNoMaleLeadership16
605Customer SuccessI need to pay attention to customer success202311/22/202301/25/2024AdvisorStoryNoFemaleLeadership,Customer Service17
606Leadership vs. ManagementA leader's success depends on the team's success202311/22/202301/25/2024AdvisorStoryNoMaleLeadership18
608Conversation, againSee "Talking your way to the answer," LTYM #112112Possibilities rise from the conversation202311/29/202301/25/2024AdvisorStoryNoMaleConversation19
611InfosecTest your security processes202301/25/202401/25/2024AdvisorStoryNoMaleSecurity20
613RetentionAsk customers why they are leaving202401/25/202401/25/2024AdvisorStoryNoMaleCustomer Service21
614Reactive thinkingOften the reactive mind is more powerful than the creative mind202401/25/202405/02/2024AdvisorStoryNoMaleStrategy22
615Project ConversationsPlan on daily conversations among the project specialists202301/25/202401/25/2024AdvisorStoryNoFemaleProject Mgmt23
616The SeawallRun to the signs202301/25/202401/26/2024AdvisorStoryNoMaleCrisis Mgmt24
617The RowboatIt's the team that wins the race202402/08/202402/08/2024AdvisorStoryNoFemaleLeadership25
618The SnowballSee "Jell," Story #604604Leadership is about removing obstacles201402/08/202402/08/2024AdvisorStoryNoMaleLeadership26
623The FishermanWhat's your fisherman story?202405/02/202405/02/2024AdvisorStoryNoMaleGoals27
624The 5C'sSee "The Fisherman," Story #623623If you're not succeeding, try changing your approach202205/02/202405/02/2024AdvisorStoryNoMaleGoals,Strategy28
455The Coat HookWhat you learn will stick, if you are persistent and persevere.201703/15/201701/03/2023Ann ArborStoryYesFemaleValues,Metaphor1. What are the things you remember from your last class or semin29
465An Audience of TwoWords matter, they have a life of their own that is passed on with each telling.201707/11/201707/11/2017Ann ArborStoryNoFemaleStories,Communication30

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