 | | # | Author | Ready? | Title | Moral | |
|---|
|
|
 | Crisis ( 3 Stories ) |
| |
| | 481 | Edward Happ | No | Large Object | Some crises are so powerful the immovable moves | |
| | 483 | Edward Happ | No | Crisis | Crises is the worst hour and the best hour for humanity | |
| | 498 | Edward Happ | Yes | The Simex | An immersion experience can teach the teachers | |
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|
| Crisis Mgmt ( 9 Stories ) |
| |
| | 278 | Edward Happ | Yes | The Scream | A smart decision from one perspective may be failure from another's. | |
| | 479 | Edward Happ | No | Apollo 13 | Urgency is the mother of improvising | |
| | [Replication or Save Conflict] | | | | | |
| | 482 | Edward Happ | No | What do you see? | Pay attention to what's missing | |
| | 485 | Edward Happ | No | The Boatlift | People will rise to the occasion | |
| | 515 | Edward Happ | Yes | Looking right, looking left | For making plans, context and options matter | |
| | 537 | Edward Happ | No | ABC-planning | While A- and B-plans are good backup, C-plans handle when all else fails | |
| | 579 | Edward Happ | No | Disaster as an IT Metaphor | Disaster response provides an interesting comparison to efficient IT | |
| | 599 | Edward Happ | No | Surviving a Tsunami | Resiliency can be built into the culture | |
| | 616 | Edward Happ | No | The Seawall | Run to the signs | |
|
|
| Culture ( 9 Stories ) |
| |
| | 323 | Edward Happ | Yes | Twitter or the Goat | Sometimes the BBQ is more effective that the smartphone | |
| | 397 | Edward Happ | No | The Cartoon Awards | Work hard goes with Play Hard | |
| | 494 | Edward Happ | No | The Handshake | Understanding culture takes beginner's mind | |
| | 520 | Edward Happ | No | Broom and Salt | Mark the major changes with a ritual | |
| | 531 | Edward Happ | No | What gets remembered | Founding stories become the folklore of an organization | |
| | 534 | Edward Happ | No | The Well | Addressing the root causes can lead to positive change | |
| | 547 | Edward Happ | No | Culture and Making Yourself Known | Being sensitive to context means adapting your approach to the situation | |
| | 589 | Edward Happ | No | Reentry Visa | How someone leaves a organization is important | |
| | 596 | Edward Happ | No | Cultural Resiliency | If it's not part of the cultural experience, the mindset is absent for being resilient and taking action | |
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|
| Customer Service ( 1 Story ) |
| |
| | 605 | Edward Happ | No | Customer Success | I need to pay attention to customer success | |
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|
| Decision-making ( 4 Stories ) |
| |
| | 141 | Edward Happ | Yes | The Weighted Matrix | Looking at options by rating and importance weighting adds up to clarify the decision | |
| | 189 | Edward Happ | Yes | Decision Theory and Hard Choices | Flip a Coin, but don't look | |