LTYM

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		Title
0. Preface
1. Mission and Vision
2. Managing People -- How to Begin
3. Strategy
4. Managing People II
	Careers
	Change Mgmt
	Downsizing
	Humor
	Leadership
		The Lego's Lesson
		Accomplishing goals through others
		A sense of accomplishment
		The rising star and the problem employee
	People Mgmt
	Problem Solving
	Quality
	Training
6. Service
6. Service II
7. Leadership and Values
8. Financial Management
9. Project Management
10. Measurement
11. Process and Operations Management
12. Service II
14. Communication
15. Culture
16. Decision-making
17. Crisis