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#Can be sorted descendingTitleCan be sorted ascendingMoralCan be sorted ascendingYearCan be sorted ascendingCreatedCan be sorted ascendingModifiedCan be sorted ascendingPlaceCan be sorted ascendingDocTypeCan be sorted ascendingCrossRefCan be sorted ascending or descendingReady?Can be sorted ascendingGenderCan be sorted ascendingCategoryCan be sorted ascendingQuestions
25The Case of the Serial NumbersPay attention to what doesn't feel right199102/27/200602/13/2023DBCStoryYesMaleValues,Ethics1) When you discover something that doesn't feel right in your or30
26The Perfect Storm1) Back-up is only as good as the weakest link; 2) Insurance is something you buy before the disaster.199102/27/200601/25/2024SharkStoryYesMaleOperations Mgmt,Crisis Mgmt1) What is the weakest link in your computer systems? Are there a31
27No Problem Identification Without RecommendationNo problem identification without recommendation199202/27/200602/13/2023SharkStoryYesFemalePeople Mgmt1) What complain mode script have you heard regularly? 2) How wou32
28Tell Me Three ThingsA problem is a learning experience199202/27/200602/13/2023SharkStoryYesFemalePeople Mgmt1) What is the attitude in your team when problems occur? 2) What33
29The Good Days ScorePeople focus and work hard to beat the best199303/03/202103/01/2023ReutersStoryYesMaleMeasurement1) How do you keep score in your organization? 2) What are the no34
30Why Don't Managers Act More Like Parents?Expect your people to do well and succeed199312/22/201906/15/2023SharkStory123YesFemalePeople Mgmt,Leadership1) What if more managers expected us to succeed? 2) What if more 35
31Beating the High ScoreKnowing what the prior team's score is makes an outstanding achievement possible199402/27/200602/13/2023HPMDStoryYesFemaleMeasurement,Operations Mgmt1) What are your teams top 3 indicators? 2) Does your team know w36
32Doing a Hundred Little Things Significantly WellService is about doing 100 little things significantly well199402/27/200602/13/2023HPMDStoryYesFemaleService1) What are the best service encounters you have had? 2) Break it37
33Anticipating TastesAnticipate your stakeholder needs199410/07/201901/22/2024HPMDStory426YesFemaleService1) Can you listen without any speaking? How do you suppose the ch38
34Ping Pong ThinkingIterative thinking builds an idea199502/27/200602/13/2023HPMDStoryYesMaleCommunication1) When have you had a discussion that rapidly builds ideas? Is i39
35C-Level WorkOne man's c-level work is another's a-level199502/27/200602/13/2023HPMDStoryYesMalePeople Mgmt1) What assignments have you shied away from? Why? 2) Have you ev40
36Saying No Without Saying NoWhen "saying no" is hard to do, defer (phase it)199502/27/200601/19/2024HPMDStoryYesFemaleProject Mgmt1) To increase project productivity, you need to navigate the iro41
37Teams that don't keep scoreThose who don't keep score are only practicing199602/27/200603/28/2024HPMDStory29YesMaleMeasurement1) What are the ways your team keeps score? Do they have a say in42
38Service IntegrityWhat we expect of other professionals, we must expect of ourselves199602/27/200602/13/2023HPMDStoryYesFemaleService1) Have you heard the attitude of "it's not my job" from any of y43
39Don't Legislate ExceptionsDon't legislate exceptions; just state the rule.199611/20/201612/02/2016HPMDStoryYesFemaleProcess Mgmt1) To how many people would you tell the cabinet story? The snow 44
40The Dinner InvitationA project is a partnership is a relationship200002/27/200602/13/2023St. FrancisStoryYesFemaleProject Mgmt1) What would indicate customer delight for your customers? 2) Ha45
41The Chairman Gets ITTalk about technology in nontechnical terms200002/27/200602/13/2023STCStoryYesMaleCommunication1) One of the ways to describe technology is by using metaphors. 46
42What are you working on?"What are you working on?" is a powerful framing question200002/27/200602/13/2023STCStoryYesFemaleLeadership1) As the letter to Adam asks, what is your cathedral, your villa47
43Lease versus BuyLowest cost is not always best200002/27/200602/13/2023STCStory185YesMaleFinance1) How do you justify equipment investment to your budget committ48
44Giving the Third to the ArchitectYou have to give one to the developers200002/27/200602/13/2023St. FrancisStoryYesMaleChange Mgmt,People Mgmt,Quality1) Which projects have you experienced that have problems with ti49
45Letting Go IILet go and let your team200002/27/200602/13/2023St. FrancisStoryYesMalePeople Mgmt1) What are some of the things you do that your team may conclude50
46Draw Another PictureA drawing is worth a thousand words200002/27/200606/15/2023STCStory3YesFemaleStrategy1) Can you draw your IT strategy on a single page? Does this forc51
47Signing UpMake a visible and specific commitment to reach the goal.200001/20/201901/03/2023STCStoryYesFemalePeople Mgmt1) Why does signing a flip-chart-document have such meaning? How 52
48The Secret to SuccessThe secret to success is getting started.200011/20/201611/21/2016STCStoryYesFemaleStrategy1) How would you describe your company's or department's strategy53
49The Webcam and Being ThereWatch the next generation200102/27/200602/13/2023STCStoryYesMaleStrategy1) What are your leading indicators? More importantly, who do you54
50How am I doing?Regularly ask your stakeholders how you are doing200102/27/200602/13/2023STCStoryYesMaleMeasurement1) How often do you meet 1:1 with your stakeholders?55
51That Was a Good MeetingWithout specific action items, the meeting was a waste of time.200102/27/200602/13/2023STCStoryYesFemaleProcess Mgmt1) What was the worst meeting you ever attended? Why? 2) What was56
52Collaborating is Doing it TogetherIt's better doing it together and it's more compelling for your sponsors200102/27/200602/13/2023STCStory451YesMaleStrategy1) What are the advantages of collaborating? What are the disadva57
53Creating an Internal Capital BudgetInvestment funds created out of operations are the easiest to get approved200202/27/200606/15/2023STCStory185YesMaleBudget Mgmt,Finance1) Do you have a capital budget? If so, what percent of your tota58
54Customizing to meet the needDon't modify core code200202/27/200602/13/2023STCStoryYesFemaleProject Mgmt1) Can you think of some exceptions when a system should be custo59

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