- Handbook-by Keyword
- Handbook-Working View
- Letters to a Young Manager
- Links
- Stories-by Keyword
- Stories-by Number
- Stories-by Title
- Stories-New & Revised
- Stories-Titles & Morals
- Stories-To Be Done
HPMD Home Page
# | Title | Author | Category |
|---|---|---|---|
| 0 | Introduction | Ed Granger-Happ | Preface |
| 1 | First Impressions | Edward Happ | People Mgmt |
| 2 | We're Going to Be Great Writers | Edward Happ | People Mgmt |
| 3 | Draw a Picture | Edward Happ | Strategy |
| 4 | You Can Be Anything You Want To Be | Edward Happ | People Mgmt |
| 5 | Assemble the Components | Edward Happ | Project Mgmt |
| 6 | Leave your Signature | Edward Happ | Change Mgmt,People Mgmt,Quality |
| 7 | Technology Without the Technology | Edward Happ | Communication |
| 8 | Time, Process and People | Edward Happ | Leadership |
| 18 | Seven Hundred Names, One at a Time | Edward Happ | Service |
| 23 | Hire Somebody, Fire Somebody And Reorganize Somebody | Edward Happ | People Mgmt |
| 25 | The Case of the Serial Numbers | Edward Happ | Values |
| 29 | The Good Days Score | Edward Happ | Measurement |
| 30 | Why Don't Managers Act More Like Parents? | Edward Happ | People Mgmt,leadership |
| 33 | Anticipating Tastes | Edward Happ | Service |
| 42 | What are you working on? | Edward Happ | Leadership |
| 48 | The Secret to Success | Edward Happ | Strategy |
| 58 | Don't Bet Against the Network | Edward Happ | Strategy |
| 72 | An Extra Day of Work | Edward Happ | Strategy |
| 75 | High Expectations; High Compassion | Edward Happ | Values,Corporate Culture |
| 81 | A Red-Button Party | Edward Happ | Change Mgmt,People Mgmt,Quality |
| 82 | The Best is the Enemy of the Good | Edward Happ | Project Mgmt |
| 85 | House Calls For Kids Shoes | Edward Happ | Service |
| 86 | Your Car Will be Ready at Noon | Edward Happ | Service |
| 87 | More Impersonal than an ATM | Edward Happ | Service |
| 88 | The Team and The Fans | Edward Happ | Service |
| 91 | Cajun Popcorn | Steve Happ | Service |
| 92 | The Missing Hotel Coupon | Steve Happ | Service |
| 93 | The Runaway Treadmill | Mike Kelley | Service |
| 94 | Tour Guide, Senator and Cheer leader | Edward Happ | Service |