|Why are you complaining about the small bonuses this year? You say they are not motivating your team to excel. The classic paper by Herzberg argued that money doesn't motivate; it's a maintenance factor (you need a certain amount to live and feel on par with you peers). Other things motivate people. And some of them are simple, inexpensive and fun.|
When I ran a phone-based customer service department, we had a meeting to talk about beating our call goals. I asked them what they wanted. Someone had the hair-brain idea that if they beat their objectives, we would have a catered lunch in the office for the department so everyone could see. Another rep added that if they made their stretch goals, lunch would be served at their desks by waiters in tuxes. "OK," I said, "It's a deal."
They beat their stretch goals. The waiters serving them lunch in black-tie was a sight to behold, as was the looks of pride and satisfaction on the team's face. What they did was important, but more so they felt important, and recognized. And they talked about it for months. That's motivation.