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Letters to a Young Manager

Operations is like deodorant, #384
LTYM >

Please note that this letter is in-process; the following are my notes

Dear Adam,
***
When it works, no one notices; when it doesn't, everyone notices
Also: operations manager needs to make the invisible visible.
***
Regards,
Ed
________________________

References...

Takeaways:

Make the invisible visible

Discussion Questions:


For Further Reading:




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