|Letters to a Young Manager|
|My discussion with Denise Kuenig on 7/7/06 concerning the caustic approach to project management that focused on things gone wrong rather than things gone right.|
Blanchard's ratio of positive to negative reinforcement: 3:1
The New Dictionary of Cultural Literacy, Third Edition. 2002.
"You can catch more flies with honey than with vinegar"
You can win people to your side more easily by gentle persuasion and flattery than by hostile confrontation.
Dale Carnegie's "How to win friends and influence people"
|Moral of story:|
You can catch more flies with honey
|For Further Reading: |