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Letters to a Young Manager


Training Shamu, #541
LTYM >

Please note that this letter is in-process; the following are my notes

Dear Adam,
***
This is a great example. of the Orca used to be Shamu in SeaWorld in Florida to train.[1] If you've ever seen the videos, or you've seen it in person, when they hold the bar up, and this big killer whale jumps out of the water and over the bar [and everyone gets wet]. Well, how did they get the whale to do that? They first put the bar on the bottom of the pool. And when the whale swam over the bar, they gave it a fish. And they raised the bar up, a meter, and the whale swam over the bar, they gave him a fish. And, you know, and up and up until it was at the top of the water then was above the water and pretty soon, boom, this took a number of weeks to do, the whale was jumping over the top of it.

So one of your challenges as a manager is that if your team is not able to jump out of the water and over the bar, what types of things can you set up that start with the bar laying on the bottom of the pool so that achieving it is really easy and you get this award. What's the fish you're going to get --I hope you're not giving fish out-- but what's the reward that you're going to give? And then how are you going to add to that? Build on that? Make it better next time? So when you have that sense of failing, or not achieving, the question asked is how can I break it down into doable pieces, smaller pieces?
***
Sincerely yours,
Ed
________________________

[1] See Ken Blanchard, “Whale Done!: The Power of Positive Relationships,” Hardcover, February 19, 2002, https://www.amazon.com/Whale-Done-Power-Positive-Relationships/dp/074323538X/ . A summary of the book is here: https://blog.12min.com/whale-done-summary/

Takeaways:

Break it down and reward the chunks

Discussion Questions:


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