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Title
0. Preface
1. Mission and Vision
2. Managing People -- How to Begin
3. Strategy
4. Managing People II
6. Service
6. Service II
7. Leadership and Values
Bureaucracy
Careers
Change Mgmt
Corporate Culture
Ethics
Improv
Leadership
Metaphor
People Mgmt
Quality
Stories
Strategy
Values
The Case of the Serial Numbers
High Expectations; High Compassion
Morning Star
Go Around the Table
I love to draw planes
The Coat Hook
Vision
8. Financial Management
9. Project Management
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, E. G. Happ, All Rights Reserved.