LTYM - Pick up the phone now

Pick up the phone now, #413
LTYM >

Please note that this letter is in-process; the following are my notes

Dear Sophie,

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Dave Guydan's technique for problem solving: When you brought him a problem or question and it involved checkering with someone in HQ, he would pickup the phone immediately and get the answer and you left his office with the solution. It never went on a to-do list or for later follow-up if it could be solved on the spot.

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Sincerely,
Ed

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