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Letters to a Young Manager


Two side of effectiveness, #386
LTYM >

Please note that this letter is in-process; the following are my notes

Dear Sophie,
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Case of the IT Transition plan which lost the value-add side of effectiveness.

I believe I introduced these two question by talking first about the two sides of effectiveness: (a) that which is efficient and (b) that which adds value. Or “doing the right things (effective) and doing things right (efficient).” See http://www.diffen.com/difference/Effectiveness_vs_Efficiency

In my notes, I wrote: Effectiveness as the via negativa and via postiva: helping to manage the economics of the business (costs) and the value-add to the business. If it's just about costs, you don't have an effective digital business.
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References...

Takeaways:

Effectiveness is the via negativa and via postiva

Discussion Questions:


For Further Reading:





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