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Letters to a Young Manager

The renovated web site, #381
LTYM >

Please note that this letter is in-process; the following are my notes

Dear Sophie,
***
Example of the Wells Fargo customer web site renovation that lost key recurring payment commands, and also the site structure page where you could go to find an old command or one that has become obscure. The site is cleaner, simpler, but less useful
***
Best,
Ed
________________________

References...

Takeaways:

Simpler but less useful is poor design

Discussion Questions:


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