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Project - Capabilities Matrix...

We offer Management Consulting, Seminars and PC or Web-based applications in four areas: Strategy, Product Development, Customer Service and Measurement.

A list of clients for whom we have completed these types of projects may be found here.
4
.
Management Consulting
Seminars
Applications
Skills:
Analytical, Advisory
Educational
Technical
StrategyProduct Strategy,
Balanced Scorecard Strategy,
Information Technology (IT) Strategic Plan,
Retail Strategic Plan,
Disaster Recovery Plan
Disaster Recovery Plan (DRP) Readiness TrainingRevenue/Marketing Analysis Spreadsheet Templates,
Disaster Recovery Plan (DRP) Lotus Notes Manual
Product
Development
Product Release/Delivery Plan,
Project - Strategy Matrix
.Project Management Templates
Quality Assurance Testing
Customer
Service
.Customer Service Seminar,
Customer Service in the Public Sector,
Help Desk Service Seminar
Customer Service Survey,
Internal Customer Service Survey,
Client Service Quality Survey, Public Sector
MeasurementScorecard Development Strategy,
EIS Planning
Performance Measurement Introduction seminarExecutive Information System (EIS) Prototyping,
EIS Implementation,
Operations Scorecard,
Data Center Scorecard,
International Business Unit Scorecard,
Lotus Notes Scorecard Applications,
Intranet Scorecard Applications,
Quality and Measurement Resource Library

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Document last modified on: 03/03/2000
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